Business Process Analysis: Using Brainstorming Method
June 17th, 2008 by alexmillerMost of the organizations focus on business process, but none of them have a specific method to understand the process. Due to this many organizations try to learn as they start doing it .without a tactic to support process Understanding and improvement. Many of the efforts made fail or require more efforts than previously thought. Detailed procedure charts offer a level of understanding that is essential for effective analysis. They have been used by world-class organizations to achieve excellent results for over half a century.
Genuine business value we get from process maps when process maps are used to improve the effectiveness and efficiency of the processes. Often the motivation that leads to conducting an improvement project is to correct a problem such as: the process has generated costly errors, the process takes too long, the process has failed an audit, the process is not in compliance with new legislation, the process has broken down, etc.
Business process transformation
The importance that generates improvement projects encourages shortsighted decisions. Believing that detailed charting will take too long, no map is prepared or if a map is prepared it is at such a high level that it shows only what most people already know. (Actually the time required to prepare detailed process charts is generally misunderstood, usually overestimated. Most processes can be easily mapped in detail in a day or two.) Without the thorough and comprehensive view provided by a detailed process chart, the improvement effort results in changes that correct or lessen the initial problem while often causing undesirable side effects. The more complex the process, the more likely the fix will cause new problems. Where managers are alert to the risk of negative side effects they sometimes opt to leave the current process in place untouched and add a totally separate process to address the current problem, further complicating the processes.